Cookie Policy


COOKIE POLICY
WHAT ARE COOKIES?
i. Cookies are small files placed on your computer or device by our site when you visit certain parts of it and/or when you use certain features of our site. They are created when you open our website.
ii. Our website sends information to the browser you use, which then creates a text file.
iii. These cookies are then stored as small files on your device for various periods of time.
iv. Every time you come back to the website, the browser retrieves and sends cookies to the server, which helps to improve your experience of the website by remembering settings, so you don’t have to re-enter them every time you visit
v. Remembering your last properties and searches, helps you keep on top of new listings
vi. Measuring use of the website so that we can see where we can improve.
vii. You can manage and/or delete these small files from your device, but please be aware that this will limit the functionality we then can offer to you.
viii. To learn more about cookies and how to manage or remove them, please visit aboutcookies.org.
INFORMATION ABOUT US
i. Our site is owned and operated by National Property Auctions Limited.
ii. Our VAT number is 6050122908.
iii. Contact Claire Taylor if you have any queries on any data protection issue, either by email to info@nationalpropertyauctions.co.uk or by telephone on 03300 940 100 or by post at 18 Woodside Place, Glasgow, G3 7QL.
iv. We are a member of The Property Ombudsman Scheme.
OUR COOKIE POLICY AND USEAGE
i. We have carefully chosen these cookies and have taken steps to ensure that your privacy and personal data is protected and always respected.
ii. As with many websites, we use cookies to make using our website as simple and convenient as possible to use.
iii. Please read this cookie policy carefully and ensure that you understand it.
iv. Your acceptance of our cookie policy is deemed to occur if you continue using our site.
v. If you do not agree to our cookie policy, please stop using our site immediately.
HOW DOES OUR SITE USE COOKIES?
Strictly Necessary Cookies
A cookie falls into this category if it is essential to the operation of our site, supporting functions such as logging in, your shopping basket, and payment transactions.
Analytics Cookies
It is important for us to understand how you use our site, for example, how efficiently you can navigate around it, and what features you use. Analytics cookies enable us to gather this information, helping us to improve our site and your experience of it.
Functionality Cookies
i. Our site uses analytics services provided by Google Analytics and Mouseflow.
ii. Website analytics refers to a set of tools used to collect and analyse anonymous usage information, enabling us to better understand how our website is used. This, in turn,
Functionality cookies enable us to provide additional functions to you on our site such as personalisation and remembering your saved preferences. Some functionality cookies may also be strictly necessary cookies, but not all necessarily fall into that category.
Targeting Cookies
It is important for us to know when and how often you visit our site, and which parts of it you have used (including which pages you have visited and which links you have visited). As with analytics cookies, this information helps us to better understand you and, in turn, to make our site and advertising more relevant to your interests. Some information gathered by targeting cookies may also be shared with third parties.
Third Party Cookies
Third party cookies are not placed by us; instead, they are placed by third parties that provide services to us and/or to you. Third party cookies may be used by advertising services to serve up tailored advertising to you on our site, or by third parties providing analytics services to us (these cookies will work in the same way as analytics cookies described above).
Persistent Cookies
Any of the above types of cookie may be a persistent cookie. Persistent cookies are those which remain on your computer or device for a predetermined period and are activated each time you visit our site.
Session Cookies
Any of the above types of cookie may be a session cookie. Session cookies are temporary and only remain on your computer or device from the point at which you visit our site until you close your browser. Session cookies are deleted when you close your browser.
WHAT COOKIES DOES OUR SITE USE?
The following first party Cookies may be placed on your computer or device:
Name of Cookie
referrer
__lc.visitor_id.XXXX landing_page
amplitude_idlivechatinc.com__livechat
__livechat_lastvisit
message_text
main_window_timestamp_XXX
notification[status_ping]
recent_window
__lc_vv
3rdparty
lc_window_state
lc_invitation_opened
Purpose of cookies
Functionality of the Live Chat service on our website. This includes the general availability of the service, allow for active connections between the user and the chat agents, and keeping anonymised records of last visits to the website.
Strictly Necessary
Yes